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AFTI IA3 2011 - Change Management
Wednesday, February 9, 2011
Friday, February 4, 2011
Final class questionnaire
See full document, download it, complete it and send to Mr. Pietri (jose.pietri@yahoo.com) - go here.
Thursday, February 3, 2011
Traps Exercise by Team
The "Traps" exercise was intended to allow you and the team with whom you played the EIS Simulation to reflect on which traps you "fell into" in each one of three key areas:
- Change Process Traps
- Change Tactics Traps
- Strategy & Resistance Traps
Each team picked at least one trap from each area and wrote a short description and, especially WHY they experienced it and HOW to avoid it in the future.
You can click on the links below to see each team's contribution:
Team 2
Monday, January 31, 2011
Sunday, January 30, 2011
Course Overview
Generally speaking we will be addressing the area of Change and Innovation Management - especially how to best lead change and innovation - via a "learning by doing approach".
We will be using the EIS Simulation Workshop as a foundation of our work together. It is intended to help develop awareness and competencies/skills in Change Management, Organizational Behavior, Technology Management, Innovation Diffusion, Strategy, Culture and the Knowing-Doing Gap, Network Dynamics, Teamwork, etc.
That may seem like a lot to cover, but by approaching these learning objectives through a "serious game" approach you will have the EXPERIENCE of living through realistically presented change ... and learning from your successes and failures.
Day 1 - After a general introduction to change issues and how to play the EIS simulation we will create teams (4 teams for the 22 students) and actually become change agents leading change.
Day 1 - After a general introduction to change issues and how to play the EIS simulation we will create teams (4 teams for the 22 students) and actually become change agents leading change.
You, working in groups, will be challenged to introduce an innovation in a division of the EuroComm corporation. You and your team have up to 6 months of (simulated) time to convince as many of the 22 members of the division's management team as possible to adopt an important innovation, which in this case is an Executive Information System introduced corporate-wide to increase transparency and reporting. During the simulation, you and your team, operating as change agents, can choose among many different initiatives and change management tactics to meet your goal. You may gather information on the managers (the profiles, their relationships, etc.) or may take direct action to try to convince the managers and thus influence their willingness to adopt the proposed innovation. Each time you implement a tactic, you immediately receive feedback about the impact of their decisions.
The objective is to get as many adopters as possible, overcoming different forms of individual and organizational resistance to change. This "play" part of the session will last about 2 hours in all.
The objective is to get as many adopters as possible, overcoming different forms of individual and organizational resistance to change. This "play" part of the session will last about 2 hours in all.
The remainder of the day will be reflection on what was learned: first individually, then as a team. You will prepare a team presentation to give to the entire group. Active listening and questioning are expected of the audience.
Day 2 - We will start with a review of where we are in relation to objectives and also what has worked well or not so well (and why). Then a presentation will be made on the models "embedded" in the simulation.
Afterwards the teams will play the demo version of the EIS Simulation (where some progress has already been made by another team) to try to apply what they learned in the first day.
Finally, as a group, we will discuss and agree upon possible value and returns that businesses can achieve by using the EIS game (based on models used). Teams will brainstorm a specific scenario that they will chose to research, investigate and prepare as a model of HOW the EIS Workshop can be customized then offered and marketed to French organizations. Each team will present their preliminary ideas for group feedback and instructor approval.
In the remainder of the day the teams will work out a fairly finalized work-plan for accomplishing the research, task identification/allocation and overall project management to produce final reports and presentations for the last class. Students will document all their work and their key output shall be posted to the group blog. Teams will have until the next day to finalize their work.
Day 3 - Each team will have a group presentation of their project and will also deliver their interim reports. After each presentation each team will receive instructor (and other team) feedback that will allow them to modify and improve their final reports.
Friday, January 28, 2011
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